Course Category: Agile Team Coaching

ICAgile Certified Agile Coaching

ICAgile-ACC Certified Professional logo

Designed by key thought leaders who defined the discipline of agile coaching, the Agile Coaching certification verifies an understanding of the tools, skills, and techniques needed to coach agile teams.

Choose from online or in-person courses over 3 full days or 5 shorter days training. 

What will you learn on the course?

ICAgile Certified Agile Team Coaching (ICP-ACC) certification introduces participants to foundational team coaching skills and team development concepts for starting and growing teams while focusing on teams and organisations as human systems. A key part of this certification focuses on developing an understanding of the professional coaching skillset and the value of honing these skills to serve individuals on an agile team. We introduce tools and frameworks to help you on your coaching journey through transformational learning, practice and observation

Key outcomes from the course are:

  • Conducting the Coaching Conversation
  • Key Mentoring Skills for Agile Coaches
  • Helping Team Members Experience the Agile Mindset Shifts
  • Leadership Engagement

Why become a Certified Agile Team Coach

  • Help your clients realise their objectives that may be just outside of their reach, even in the face of uncertainty.
  • Acquire skills through agile coach training and start your professional coaching journey, creating safe environments and how to resolve conflict and help your teams to resolve blockers that are preventing them from success.
  • Stand out from the crowd with the ICAgile Certified Professional Agile Coach certification and demonstrate that you have the skill set to do the work required of an Agile Team Coach
  • Designed by Professional Coaches and Certified Training from the back of the Room Trainers using research-backed adult learning techniques

What topics will be covered?

  • The role of the Agile Coach in a business
  • The desired internal wiring of a successful Agile Coach
  • To develop the Agile mindset
  • The responsibilities of a coach
  • The Coaching Arc
  • Contrasting coaching with mentoring, teaching and facilitating
  • To understand team dynamics and coach the team to become self-aware and motivated
  • Defining the coaching contract and maintaining neutrality
  • The Coaching Alliance
  • Mentoring Agile roles and transitions
  • Team building and collaboration
  • Handling conflict and dysfunctions within the team
  • Breaking down impediments for team success
  • Handling resistance from individuals
  • Identifying and addressing issues
  • Coaching a high-performance team
  • Different Coaching formats
  • Create your personal coaching improvement backlog

Who should attend an ICP-ACC course?

This course is suitable for experienced or aspiring  Agile coaches, Scrum Masters, Product Owners, professionals in an Agile Leadership role, scaling Agile professionals and Enterprise Agile coaches.

What will you receive on the training?

  • On successful completion of this training, you will receive the credential titled ICAgile Certified Professional – Agile Coaching (ICP-ACC)
  • 24 PDUs
  • Training from seasoned Agile coaches who bring over a decade of experience to the classroom
  • Course completion certificate
  • Access to supporting course materials

Are there any prerequisites for the course?

There are no hard prerequisites for attending this training. However, as this is an intermediate-level course for practitioners, delegates should have 6 months of agile experience. Dedicated coaching experience is not required. We will build upon the experience you already have working with agile teams.

Full attendance and participation is mandatory. Throughout the course, delegates will be formally assessed by the trainer to ensure the certification criteria are met. Upon successful completion, attendees will be registered for the ICAgile ICP-ACC certification.

Group discounts are available

Group booking discount for 3 or more will be automatically applied. If you have a group of 6 or more then a private booking might be more cost-effective. Please contact us at

ICAgile Certified Agile Team Facilitation

ICAgile-ATF Certified Professional logo

The ICAgile Agile Team Facilitation certification is an industry-recognized credential that demonstrates an understanding of group facilitation tools and techniques for effectively designing meetings and workshops that both engage the entire audience and drive towards agreed-upon outcomes.

Choose from online or in-person courses over 2 full days or 4 shorter days training. 

What will you learn on the course?

You will come away from the course with toolkits and practical experience that you can use back in the workplace and with your remote teams while leveraging your new skill sets to facilitate agile practices towards successful team outcomes.

Key outcomes from the course are:

  • The Facilitation Mindset
  • Facilitating Collaborative Conversations
  • Facilitating Selected Agile Meetings
  • Adjusting Facilitation Given Team Maturity

What topics will be covered?

Your role as a facilitator and the design of the process

  • What is Agile Team Facilitation (and what isn’t)
  • The spirit of facilitation
  • Definition of Facilitation
  • Definition of Agile Team Facilitation
  • Define your agile coaching development path
  • Assess your ability to serve the team
  • Be the facilitator they need
  • The Facilitation Mindset
  • Create a Collaborative Space
  • Defining the Purpose and Outcomes
  • Design the Flow

Facilitate agile meetings

  • Facilitating the Daily
  • Facilitate Retrospective
  • Facilitate Sprint Review
  • Facilitate Backlog Refinement
  • Facilitate sprint planning (Sprint Planning)

Creating a space for collaboration

  • Starting prepared – Interviewing stakeholders
  • Design and prepare meetings
  • Conducting a facilitated meeting
  • Maintain neutrality
  • Staying calm in the storm
  • Keep the team’s agenda
  • Being the guardian of Agile values
  • Facilitating full participation
  • Use of meeting organization tools
  • Facilitate collaborative conversations
  • Clarify the decision-making authority of the team

Adapt facilitation to the maturity of the team

  • Your facilitation style
  • Agile Team Maturity
  • Adapt the intervention to the maturity of the team

Who should attend an ICP-ATF course?

This knowledge-based certification is intended for agile team leaders or aspiring team leaders with a passion for servant leadership and a desire to learn and practice the art of facilitation in the context of team facilitation and coaching.

Relevant roles include:

  • Scrum Masters
  • Agile Project Managers
  • Agile Coaches
  • Aspiring Coaches
  • Product Owners
  • Business Analysts
  • Anyone with the desire to explore the power of facilitation

What will you receive on the training?

  • This course is accredited by ICAgile on successfully completing this class and demonstrating the required learning outcomes, participants will receive the ICAgile Certified Agile Team Facilitator (ICP-ATF) certificate.
  • High quality training from an ICAgile Authorised Instructor/s with years of agile coaching experience
  • 16 PDU’s

Are there any prerequisites for the course?

There are no conditional pre-requisites for this training program, it is advised that participants have some knowledge or experience working in Agile context.

Group discounts are available

Group booking discount for 3 or more will be automatically applied. If you have a grou