Treats teams and organisations as human systems. Verifies understanding of the tools, skills and techniques used to coach agile teams.
View detailsCourses / Teams and coaches

Coaching Conversations Micro Credential.
A short, interactive course teaching foundational coaching techniques for conversations that prompt action, reflection and growth.
Includes ICAgile Coaching Conversations micro credential certification, courseware and free coaching before and after.
We run this course privately for teams
There are no public dates for Coaching Conversations. We run it for your team, live online or at your offices, on dates that suit you.
- Usually from 6 people
- The same ICAgile certification
- Can be shaped around your team's own product
Overview
Introduces core coaching frameworks and tools. No prior coaching experience is needed.
What you'll learn
- What professional coaching is
- How coaching differs from mentoring and consulting
- Presence and active listening
- Powerful questioning
- Structuring a coaching conversation
Who should attend
- People managers
- Scrum Masters
- Product Owners
What's included
- Taught live by an accredited trainer with years of real delivery experience
- Course materials and resources to keep
- Free coaching before and after to prepare, and to apply it at work
- ICAgile Coaching Conversations micro credential certification when you complete the course
Everyone who completes Coaching Conversations receives the ICAgile Coaching Conversations micro credential certification. There is no exam.
Questions
About this courseIs this course right for me?
It suits people managers, scrum masters, product owners.
Online or in person?
Either. We run it live online over video, or at your office, on dates that suit your team.
What are the course hours?
Usually 9:00 to 17:00 UK time each day, with breaks. The exact times are shown next to each date.
What happens before the class?
We send your joining details, and any pre-reading, ahead of the class. If a course needs some prior knowledge, it says so under About this course above.
What if I need to miss part of the class or cancel?
You need to attend the whole course to be eligible for the certification. If you can't make it, tell us as soon as you can. Our terms and conditions explain transfers and refunds.
Can I pay by invoice?
Yes. Pay by card at checkout, or by invoice with your PO number. We invoice companies and public bodies.
Can you make adjustments for me?
Yes. Tell us what you need when you book and we will make reasonable adjustments.
Still not sure this is the right course? Ask us and we'll point you to the right one.
Where to go next
Participants learn the facilitation mindset and how to run common agile meetings. The course also covers adapting facilitation to team maturity.
View detailsParticipants learn techniques for common Scrum scenarios and leave with their own facilitation plan for an upcoming team discussion or Scrum event.
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