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The Art of the Coaching Conversation

Coaching is a leadership skill you can learn in an afternoon and use the same day. What the ICAgile Coaching Conversations micro-credential covers.

Chris Bexon · · 2 min read

Boost your leadership impact with foundational coaching skills

The first offering in our micro-skills and micro-credentials series. These sessions run as live virtual expert-led classes or in a self-paced on-demand format. In two to four hours you gain a business-critical skill with a top-quality learning experience.

ICAgile's Coaching Conversations micro-credential

Gain the essential coaching skills to coach individuals and teams, grow the people around you, and improve performance in your organisation.

  • Duration: 3.5 hours, live virtual or face to face
  • Trainer: Chris Bexon, Certified Professional Co-Active Coach and ORSC-trained coach
  • Format: ICAgile-accredited Coaching Conversations course

Why coaching matters

"Powerful questions start with purposeful listening."

Coaching is a critical skill for leaders at every level. It lets you unlock potential, build stronger relationships, and lead with empathy and impact. This micro-credential gives you foundational coaching techniques you can apply immediately in your day-to-day conversations.

Who the course is for

  • People managers. Guide your team through challenges and opportunities with coaching conversations that build empowerment, accountability and growth.
  • Scrum Masters. Develop the foundational coaching skills that improve collaboration and create a culture of continuous improvement.
  • Product Owners. Lead stakeholders and teams more effectively, so your customers get more value.

No prior coaching experience required. It is ideal if you are at the start of your leadership journey.

What you will learn

You develop three coaching competencies:

  • Understanding coaching. What professional coaching is, and how it differs from leadership, mentoring and consulting.
  • Foundational coaching skills. Presence, active listening and powerful questioning, and how to use them in a coaching conversation.
  • The coaching conversation. How to structure and lead conversations that inspire action and accountability.

By the end of the course you can confidently apply foundational coaching skills in real leadership situations.

Course highlights

  • Applicable skills, immediate impact. Techniques designed for real-world use that grow your team and improve performance.
  • Targeted learning. Concise, focused content that fits around your schedule.
  • No ongoing costs. ICAgile certifications have no renewal fees, so the value lasts.
  • Trusted, globally recognised certification. An ICAgile credential recognised by organisations worldwide.

Ready to elevate your leadership?

Get in touch to ask about the next Coaching Conversations session. I look forward to meeting you there.